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frequently asked questions

In this section you will find answers to frequently asked questions;


I don’t have an Account with Askari Bank Ltd. Can I use Askari iNet Banking Service?
Customer must have a valid account with Visa Debit Card to be able to use Askari iNet Banking Service. Visit your nearest Askari Bank branch to open an account.

I do not have a Visa Debit Card. Can I still get Askari iNet Banking?
Askari iNet Banking requires a valid Visa Debit Card. Please visit your branch to get your Visa Debit Card.
FAQs
 
How can I get an Askari iNet Banking account?
If you are an Askari Bank account holder with a Visa Debit Card, you can register online for Askari iNet Banking. The Registration process is quite simple. All you have to do is click on Sign Up link and fill out the application form to complete the registration process. Askari Bank will process your application and you will be notified via email.

How do I get my Askari iNet Banking Account Activated?
Once your application is processed, you will get an Activation Key via email. Visit your nearest Askari Bank ATM or call Askari Phone Banking at 111-000-787 to activate Internet Banking account using Activation Key. After successful activation visit the Askari iNet Banking website and sign in using your User ID. You will be asked to enter certain personal details for verification purposes. Thereafter, you can enter the Activation Key and specify your new password.

I have multiple accounts with Askari Bank. Can I use all these accounts with Askari iNet Banking?
All accounts linked to your Visa Debit Card are automatically associated and made available to Askari iNet Banking. For linking multiple accounts to a single Visa Debit Card, please visit your branch to complete the necessary formalities.

I’ve forgotten my User ID. What should I do?
Your User ID is confidential and you should keep it confidential. However in case you forget your User ID, please call our 24 hours call center at 111-000-787 for assistance.

I’ve forgotten my password. What should I do?
Your password is confidential information. If you have forgotten your password, you may follow one of the following two steps:
a) Click on the Forgot Password link on the Askari iNet Banking website. You will be asked a few questions to verify your identity and then you will be allowed to reset your password.
b) Visit nearest Askari Bank ATM. Select “Internet Banking” under “Other Services”. Under “Forgot Password” option key in 8 digits new password twice. On successful update of your password you will get a message on ATM screen as well as on paper receipt.
c) Call Askari Phone Banking at 111-000-787

What options are available in Askari iNet Banking?
Askari iNet Banking offers a comprehensive set of services including but not limited to viewing account statements, online funds transfer, and online bill payments.

Which bills can I pay using Askari iNet Banking?
Askari Bank offers many options for online bill payments. You can pay Utility bills, as well as, Mobile phone bills.

When is bill payment effective?
Bill payment is effective immediately unless you are intimated of a failure or an error. When you pay bills online, funds will be immediately transferred from your account to the respective Utility Company.

When is funds transfer effective?
Funds transfer is effective immediately unless you are intimated of a failure or an error. When you enter your Financial PIN, the process is invoked immediately and funds are transferred to the destination account.

Is online funds transfer secure?
Askari iNet Banking website is secured which allows information to travel securely from our servers to your computer. Also your transactions are further secured using a Financial PIN interface.

Who can I pay using Askari iNet Banking Service?
You can pay any Askari Bank account holder anywhere in Pakistan with just few clicks.

Is there any service fee to use Askari iNet Banking?
Askari iNet Banking is provided by Askari Bank to its valued customers free of charge.

What is the maximum transfer limit?
For security reasons, the limit is presently set to Rs. 250,000 per day. You can consume this limit in one transaction or multiple transactions.

How do I change my Financial PIN?
If you have forgotten your Financial PIN or you feel your Financial PIN has been compromised, you have the option to change your financial PIN from iNet website. On clicking this function, a new Financial PIN will be emailed to you instantly.
frequently asked questions frequently asked questions Reviewed by BARI.0492 on March 01, 2014 Rating: 5

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