We're here to help you with your mortgage needs. Welcome home.

We're here to help you with your mortgage needs. Welcome home.

You've already made one good choice by establishing a relationship with HSBC. Now, make another by choosing us to provide you with the mortgage services you need.

We appreciate the opportunity to service your mortgage loan. As one of the nation's largest mortgage servicers, our top priority is to provide you with quality service.

Find mortgage information, education and more

This is the place to come to find information about your mortgages and to learn more about common mortgage terms, like an escrow account. You can access complimentary tools that can help you plan and budget. Plus, you'll find information to explain your statement, information about making payments in times of trouble and more.

As an HSBC client, we can even show you how easy it is to manage your mortgage account online. Use the links below to:

• Get started with online account management
• Make your mortgage payments
• Get help making payments when difficulties arise
• Find out about escrow accounts

Are you a customer of the former Household Mortgage Services? If yes, visit us at www.hsbcmortgageservices.com to access your account online or call 800.333.7023.

To apply for an HSBC mortgage as an existing client, request a callback or call 866.731.4722.

Existing Customers with HSBC Mortgage Accounts – Customer Service Contact Information

By Phone:

Mortgage Customer Service – 866.435.7085 Premier Mortgage Customer Service 866.435.7089 Monday – Friday, 8:30 a.m. to 8:00 p.m. (ET)

Payment Mailing Address:

U.S. Postal Mail – HSBC Bank, USA, N.A. P.O. Box 5443 Mt Laurel, NJ 08054 Overnight Delivery, Registered Mail, or Delivery Requiring Signature – If you typically send your payments to our Pittsburgh, Pennsylvania address, you can overnight your payment to: Mortgage Service Center Attn: Box 371458 500 Ross Street 154-0470 Pittsburgh, PA 15250 If you typically send your payments to our Los Angeles or Irwindale, California addresses, you can overnight your payment to: Mortgage Service Center Attn: 7151 14005 Live Oak Ave. Irwindale, CA 91706-1300 If you typically send your payments to our Chicago, Illinois payment address, you can overnight your payment to: Mortgage Service Center Attn: PO Box 0112 5505 N. Cumberland Ave. Suite 307 Chicago, IL 60656

Mortgage and home equity products offered in the U.S. by HSBC Bank USA, N.A. Subject to credit approval. Borrowers must meet program qualifications. Programs are subject to change. Geographic and other restrictions may apply. Discounts can be cancelled or are subject to change at any time and cannot be combined with any other offer or discount.